Privacy Policy

Introduction

Bottle Decoration Solutions is committed to protecting your privacy and handling your personal data in a clear, fair, and lawful way.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, request a quote, place an enquiry, or otherwise interact with us.

This policy applies to personal data collected through our website and in the course of providing our services.

Who We Are

Bottle Decoration Solutions is the data controller responsible for your personal data for the purposes described in this Privacy Policy.

Website: www.bottledecoration.com
Telephone: 01757 247125
Address: Riccall Airfield Industrial Estate, Market Weighton Road, Barlby, Selby, YO8 5LD
Company number: 08629139

The Personal Data We May Collect

We may collect and process the following categories of personal data:

    • your name
    • your company name
    • your job title or role
    • your email address
    • your telephone number
    • your postal address
    • information you provide in contact forms, quote requests, and other enquiries
    • records of communications between you and us
    • transaction and order related information where relevant
    • technical and usage information, such as IP address, browser type, device information, page views, and website activity
    • cookie and analytics data where applicable

How We Collect Personal Data

We may collect personal data:

    • directly from you when you complete a form, contact us, request a quote, or communicate with us
    • when you place an order or discuss services with us
    • automatically through cookies and analytics tools when you use our website
    • from your employer or organisation where they engage with us on your behalf

How We Use Your Personal Data

We may use your personal data to:

    • respond to enquiries and quote requests
    • provide information about our services
    • process and manage orders, projects, and related communications
    • maintain records of communications and transactions
    • manage customer and supplier relationships
    • improve our website, services, and user experience
    • monitor website performance and usage
    • send service related communications
    • send marketing communications where you have consented or where we are otherwise permitted to do so
    • comply with legal and regulatory obligations
    • establish, exercise, or defend legal claims

Lawful Bases for Processing

We process personal data on one or more of the following lawful bases:

    • Consent where you have given us permission, such as for certain marketing communications or non essential cookies
    • Contract where processing is necessary to take steps at your request or to perform a contract with you
    • Legitimate interests where processing is necessary for the effective operation of our business, customer communications, record keeping, website improvement, fraud prevention, or legal protection, provided those interests do not override your rights and freedoms
    • Legal obligation where we need to process personal data to comply with the law

Marketing Communications

Where you have chosen to receive marketing communications from us, we may use your contact details to send you updates about our services, news, and relevant business information.

You can opt out of marketing communications at any time by following the unsubscribe option in the communication, where available, or by contacting us using the details in this policy.

Sharing Your Personal Data

We may share personal data where necessary with:

    • service providers who support our website, systems, hosting, analytics, communications, or business operations
    • professional advisers, insurers, accountants, or legal advisers
    • delivery, logistics, payment, or fulfilment providers where relevant
    • regulatory authorities, law enforcement bodies, courts, or other third parties where required by law or where necessary to protect our legal rights

We do not sell your personal data.

International Transfers

Some of our service providers may process personal data outside the UK. Where this happens, we will take appropriate steps to ensure that personal data is protected in line with applicable data protection law.

Data Retention

We will only keep personal data for as long as necessary for the purpose for which it was collected, including for legal, regulatory, tax, accounting, or reporting requirements.

Retention periods may vary depending on the nature of the data and the reason for processing. We may retain enquiry, customer, and transaction records for a reasonable period where needed for business administration, legal compliance, or the protection of our interests.

Your Rights

Subject to applicable law, you may have the right to:

    • request access to your personal data
    • request correction of inaccurate or incomplete personal data
    • request erasure of your personal data in certain circumstances
    • request restriction of processing in certain circumstances
    • object to processing based on legitimate interests
    • object to direct marketing
    • request transfer of your personal data where applicable
    • withdraw consent where processing is based on consent
    • complain to the Information Commissioner’s Office if you believe your personal data has been handled improperly

To exercise any of these rights, please contact us using the details in this policy.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand usage, and support website performance.

Cookies may include:

    • strictly necessary cookies required for the operation of the website
    • performance or analytics cookies used to understand how visitors use the website
    • functionality cookies used to remember preferences

Where required, we will ask for your consent before using non essential cookies.

We may use analytics services, such as Google Analytics, to help us understand website traffic and usage patterns. These tools may collect information such as IP address, device type, browser information, and pages visited.

You can usually control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Third Party Websites

Our website may contain links to third party websites. If you follow a link to another website, please note that those websites have their own privacy policies and we do not accept responsibility or liability for their privacy practices.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, our services, or legal requirements. Any updated version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we use your personal data, please contact Bottle Decoration Solutions:

Website: https://bottledecoration.com
Telephone: 01757 247125
Address: Riccall Airfield Industrial Estate, Market Weighton Road, Barlby, Selby, YO8 5LD